UNIHLC Triple Glow Chain

Shipping Policy:

We are delighted to offer secure and reliable delivery of your UNIHLC jewellery. Here's what you need to know:Domestic Shipping (Within UNIHLC)

•Standard Shipping: Free on all orders over INR 2000. Estimated delivery in 1–7 business days.

•All orders are processed within 1–2 business days. You will receive tracking information via email once your order is dispatched.International Shipping

•Available to selected countries. Shipping costs are calculated at checkout based on destination.

•Estimated delivery in 7–14 business days.

•Duties and taxes may apply depending on your country’s import regulations.

These charges are the responsibility of the customer.Shipping Partners.We work with trusted carriers such as DHL, FedEx, UPS, and Ship Rocket Services to ensure safe and timely delivery.

Order Tracking

Once your order is shipped, you will receive a tracking link via email. You can track your parcel anytime until it reaches your doorstep.

Return & Exchange Policy

We want you to love your jewellery. If you’re not completely satisfied, we’re here to help.

Eligibility for Returns

•Returns are accepted within same day of delivery.

•Items must be: Unworn and in original condition. In original packaging with tags intact. Accompanied by proof of purchase Non-Returnable Items

•Custom or personalized pieces

•Final sale items

•Earrings (due to hygiene reasons, unless faulty)

Return Process

1. Email us at marketing@unihlc.com with your order number and reason for return.

2.Our team will respond with return instructions and a return shipping label if applicable.

3. Once we receive and inspect the item, we’ll issue a refund or exchange as requested.

Refunds

•Refunds will be processed to the original payment method within 5–10 business days after the item is received and approved.

•Shipping costs are non-refundable unless the item is defective or incorrect.

Exchanges

•Exchanges are subject to product availability.

•If the desired item is unavailable, a store credit will be offered

Care & Maintenance for UNIHLC Anti-Tarnish Jewellery

UNIHLC Jewellery is specially treated with an anti-tarnish coating, but proper care still goes a long way.

Follow these tips to keep your pieces looking their best:

DOs – Best Practices

1.Store Properly- Keep your jewellery in a cool, dry place, preferably in the original box or a soft pouch.o Use anti-tarnish strips or silica gel packs in your jewellery box to absorb moisture.

2.Wear with Care- Put on your jewellery last, after applying lotions, perfumes, or hairspray.

Remove before engaging in activities that cause sweating or exposure to chemicals (e.g. gym, pool, cleaning).

3.Clean Gently- Wipe with a soft, lint-free cloth after each use to remove oils and dirt.

If needed, clean with a mild soap solution and lukewarm water, then dry thoroughly.

4.Rotate Your Jewellery- Give each piece a break—rotating your jewellery helps reduce wear and tear.

DON’Ts – Avoid These

•Don’t use harsh chemicals or abrasive cleaners—they can damage the anti-tarnish coating

.•Don’t wear your jewellery in the shower, hot tub, or ocean.

•Don’t store jewellery in humid environments like bathrooms.

•Don’t pile pieces together—this can cause scratching.

Extra Tips

•For long-term storage, wrap individual items in soft cloth or tissue.

•If tarnish does appear, contact UNIHLC support for guidance—don’t try polishing with standard silver cleaners unless approved.